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Showing 12 of 81 recent articles

Utility Failures at Critical Times: Backup Power, Water, and HVAC Planning
Business Continuity

Utility Failures at Critical Times: Backup Power, Water, and HVAC Planning

When power, water, or HVAC fails during peak operations, the scramble begins. Multi-location businesses need backup plans that work before the next outage hits.

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Staffing Shortages During Crisis: Operating at 50% Capacity Without Compromising Safety
Business Continuity

Staffing Shortages During Crisis: Operating at 50% Capacity Without Compromising Safety

When half your team calls out during a crisis, how do you maintain operations without cutting corners on safety? Learn the strategies that separate prepared organizations from those forced to scramble.

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From Drill to Real: Why Practice Scenarios Need to Feel Uncomfortable
Business Continuity

From Drill to Real: Why Practice Scenarios Need to Feel Uncomfortable

Crisis drills that feel comfortable are failing your organization. When teams breeze through tabletop exercises without breaking a sweat, they're building false confidence rather than real resilience.

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New Hire Onboarding: Teaching Crisis Response from Day One
Leadership & Culture

New Hire Onboarding: Teaching Crisis Response from Day One

Your new hires face their highest injury risk in the first 90 days. Building crisis response into onboarding protects your people and your operations from day one.

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Regional Managers in Crisis Mode: Coordinating Response Across 50+ Locations
Crisis Response

Regional Managers in Crisis Mode: Coordinating Response Across 50+ Locations

When crises hit multiple locations simultaneously, regional managers become the critical link between chaos and coordinated action. Discover how to transform scattered response efforts into unified operations.

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Communication Breakdowns at 2 AM: Reaching Staff During Off-Hours Emergencies
Crisis Communications

Communication Breakdowns at 2 AM: Reaching Staff During Off-Hours Emergencies

When a pipe bursts at 2 AM or a security breach hits overnight, your ability to reach staff fast determines whether you contain the problem or wake up to a full-blown crisis. Here is how to fix broken off-hours communication.

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Corporate vs. Local: Who Owns Crisis Decisions at the Branch Level?
Leadership & Culture

Corporate vs. Local: Who Owns Crisis Decisions at the Branch Level?

When an emergency hits your branch, who makes the call? The tension between corporate control and local autonomy can paralyze crisis response. Learn how to define decision authority that protects both your people and your brand.

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Measuring Training Effectiveness: Metrics That Actually Matter
Leadership & Culture

Measuring Training Effectiveness: Metrics That Actually Matter

Most organizations track the wrong metrics after crisis training. Learn which indicators predict real-world performance and how to build measurement systems that drive continuous improvement.

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Standardizing Emergency Response Without Killing Local Flexibility
Leadership & Culture

Standardizing Emergency Response Without Killing Local Flexibility

Your franchise playbook says one thing. Your store manager sees something different unfolding. Who decides what happens next? The answer separates organizations that recover quickly from those that spiral into chaos.

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When Cell Towers Go Down: Backup Communication Plans for Natural Disasters
Crisis Communications

When Cell Towers Go Down: Backup Communication Plans for Natural Disasters

Hurricane Helene knocked out 74% of cell sites in some North Carolina counties. When your primary notification system fails, what's your backup? Here's how multi-location organizations can build communication redundancy.

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Why Annual Fire Drills Aren't Enough: Building a Real Training Program
Leadership & Culture

Why Annual Fire Drills Aren't Enough: Building a Real Training Program

Your annual fire drill checks a compliance box, but it won't prepare your team for an actual crisis. Learn why quarterly exercises, scenario diversity, and continuous reinforcement are essential for building organizational resilience.

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Building a Safety Culture That Works at Scale
Leadership & Culture

Building a Safety Culture That Works at Scale

Safety culture doesn't survive the gap between headquarters and the frontline unless leadership actively bridges it. Here's how to make safety stick across every location.

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